Welcome to Pet Loss Journey, operated by AI VISUAL.
This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our app.
We are committed to ensuring the privacy and security of our users’ information.
We designed Pet Loss Journey to support your emotional healing without collecting unnecessary personal data. The app may gather basic information — such as your selected healing reason, journal entries, or time-based milestones — to personalize your experience and help you track your journey.
This information is used solely to offer gentle guidance, mark your progress, and deliver meaningful daily support along the way.
We may collect information you voluntarily provide, such as your selected healing reason, your pet’s name, or the last date you spent together. These inputs help personalize your experience.
Your journal entries and Pet Talk messages are stored privately in your iCloud account using Apple’s SwiftData technology. Only you can access this content.This ensures that your reflections and conversations are kept private and synced across your devices. We do not have access to this content.
We may collect anonymized data about how you use the app — such as feature interactions or session durations — to improve app performance and enhance user experience.
• Storage Location:
All data you create in Pet Loss Journey — including journal entries, healing reasons, and messages in PetTalk — is stored locally on your device and, if you have iCloud enabled, may also be securely synced to your personal iCloud account.
• Security Measures:
We follow industry best practices to ensure your data is handled securely. Your data is never sold, shared without your consent, or used for any purpose beyond supporting your personal healing journey.